Privacy Policy

Last updated: 3/13/2026

1. Information We Collect

We collect information you provide directly:

• Account information (name, email, organization name)
• Documents you upload to the Service
• Acknowledgement records (signatures, timestamps, IP addresses)
• Usage data and analytics

2. How We Use Information

We use collected information to:

• Provide and maintain the Service
• Process transactions and send billing notifications
• Send service-related communications
• Monitor and improve the Service

3. Data Storage and Security

Your data is stored securely using Supabase (backed by AWS infrastructure). All data is encrypted at rest and in transit. We implement row-level security to ensure strict data isolation between organizations.

4. Data Sharing

We do not sell your personal information. We share data only with service providers necessary to operate the Service (e.g., Stripe for payment processing, Supabase for data storage).

5. Data Retention

We retain your data for as long as your account is active. Acknowledgement records are retained indefinitely for audit compliance purposes. Upon account deletion, we remove your data within 30 days, except where retention is required by law.

6. Your Rights

You have the right to:

• Access your personal data
• Request correction of inaccurate data
• Request deletion of your account and data
• Export your data in a portable format

7. Contact

For privacy-related inquiries, contact us at privacy@readandsign.com.