User Guide

Everything you need to know to get started with Read & Sign, whether you're an administrator managing your organisation or an employee signing documents.

Getting Started

Creating Your Account

  1. 1Visit the Read & Sign website and click Get Started.
  2. 2
    Fill in the registration form:
    • Organisation name — the name of your company
    • Your full name — your first and last name
    • Work email — the email you'll use to sign in
    • Password — minimum 6 characters
  3. 3Click Create Account. You'll be taken to set up your subscription. All plans start with a 14-day free trial — no credit card required upfront.
  4. 4Once complete, you'll land on your Employer Dashboard.

Signing In

  1. 1Go to the Read & Sign login page.
  2. 2Enter your email and password.
  3. 3
    Click Sign In. You'll be directed to either:
    • The Employer Dashboard (if you're an Employer or Superuser)
    • The Employee Dashboard (if you're a standard employee)

Understanding Roles

Read & Sign has four roles, each with different levels of access:

RoleDescription
EmployerAdministrative access. Can manage documents, users, groups, assignments, and billing.
SuperuserSupervisory access. Can manage documents, users, groups, and assignments. No billing access.
UserEmployee access. Can view assigned documents, sign them, and view signing history.

For Employees

As an employee, your main tasks are viewing assigned documents, reading them, and signing to confirm you've understood their contents.

Your Dashboard

When you sign in, you'll see your My Documents page showing all documents assigned to you:

  • Document title and version number
  • Due date (if one has been set by your administrator)
  • Status — whether you've signed or still need to sign
  • Overdue indicator — highlighted if the due date has passed and you haven't signed yet

Reading & Signing a Document

  1. 1Click on any unsigned document from your dashboard.
  2. 2The document viewer will open, displaying the full PDF.
  3. 3Read through the entire document carefully. There is a short waiting period (5 seconds) before the signing option becomes available — this ensures you have time to begin reading.
  4. 4Tick the confirmation checkbox: “I confirm that I have read and understood this document in its entirety. I acknowledge its contents and agree to comply with the policies set out within.”
  5. 5Type your full name in the signature field.
  6. 6Click Sign Document.
  7. 7You'll see a green confirmation screen. Click Back to Documents to return to your dashboard.

Important notes

  • • You cannot sign a document without confirming the checkbox and entering your name.
  • • Once signed, the document will show as completed on your dashboard.
  • • If a new version of a document is uploaded, you may be asked to sign the updated version.
  • • You cannot re-sign the same version of a document.

Viewing Your History

Click History in the sidebar to see a complete record of every document you've signed, including:

  • Document title
  • Your signature text
  • Version number signed
  • Date and time of signing

For Administrators

Administrators (Employers and Superusers) have access to powerful management tools. This section covers each feature area.

Dashboard Overview

Your dashboard gives you a quick snapshot of your organisation:

Usage Metrics

  • Employees — seats used vs plan limit
  • Active Documents — documents in use vs plan limit
  • Storage — storage allocation used

Compliance Stats

  • Assignments — total active assignments
  • Signed — acknowledgements collected
  • Unsigned — signatures outstanding

Each active document is listed with its completion rate, colour-coded: green (100%), amber (80–99%), red (below 80%), or grey (no assignments).

Managing Documents

Uploading Documents

  1. 1Click the Upload button.
  2. 2Drag and drop PDF files or click to browse. You can upload multiple files at once.
  3. 3For each file, edit the title and select departments/groups.
  4. 4Click Upload All to save.

Document Actions

ViewOpen the PDF in a viewer
DownloadSave the PDF to your computer
Sign/ReadSign the document to confirm you've read it
Send NudgeRemind employees who haven't signed
DeactivateToggle visibility in employee lists
DeletePermanently remove (requires your password)

Managing Groups (Departments)

Groups help you organise employees by department, team, or any other logical grouping.

  • Create a group — Click Create Group, enter a name (e.g. “Operations”, “Safety”), and click Create.
  • Add members — Click Add Member on any group card and select an employee from the dropdown.
  • Remove members — Click the × on any member's name badge. Employees can belong to multiple groups.

Managing Assignments

Assignments connect documents to the people who need to sign them.

  1. 1Click New Assignment.
  2. 2Select a document from the dropdown (only active documents shown).
  3. 3Choose whether to assign to a Group or Individual.
  4. 4Select the target group or employee.
  5. 5Optionally set a due date.
  6. 6Click Create.

How assignments work

  • Group assignments apply to all current members. New members added later will also receive the assignment.
  • Individual assignments apply to a single employee.
  • • Overdue assignments are highlighted in red.
  • • Deleting an assignment does not remove any collected signatures.

Managing Users

The Users page shows all employees with their name, email, last sign-in, group memberships, outstanding documents, and airport location.

Inviting New Employees

Click Invite Employee, enter their full name and email address. A temporary password will be generated.

Editing a User

Click on an employee's name to update their name, email, role, department memberships, airport, and account status (active or disabled).

Filtering

Filter by department using group filter buttons, or by airport using the airport dropdown.

Disabling Accounts

Disabled accounts cannot sign in. The employee will see a message to contact their administrator. Their existing signatures are preserved.

Audit & Compliance

The Audit page is your compliance hub, providing full visibility into every signature collected.

Summary Statistics

  • • Total signatures recorded
  • • Unique employees who have signed
  • • Unique documents signed
  • • Date range of all signatures

Filters

  • • Search by employee or document name
  • • Filter by specific document
  • • Set a date range window
  • • Clear all filters

Each audit record shows the employee name, document title, version, signature text, date/time, IP address (with browser info on hover), and SHA-256 hash.

Export CSV — full forensic details
Export PDF — professional audit report

Statistics

The Statistics page provides visual analytics for your organisation.

KPI Cards

Active employees, documents, total signatures, and compliance rate

Department Distribution

Pie chart showing employee distribution by department

Signatures Over Time

Line chart showing monthly signature volume

Documents Issued

Line chart showing when documents were created

Airport Distribution

Pie chart showing employee locations

Completion Rates

Signed vs unsigned per document

Department Compliance

Compliance percentage per department

Top Signers

Leaderboard of the five most active employees


Account Settings

Changing Your Password

  1. 1Click on your profile area at the bottom of the sidebar.
  2. 2Click Change Password.
  3. 3Enter your current password.
  4. 4Enter your new password (minimum 8 characters).
  5. 5Confirm the new password.
  6. 6Click Change.

Signing Out

Click the Sign Out button at the bottom of the sidebar.


Plans & Billing

Read & Sign offers three subscription plans. All plans include a 14-day free trial.

FeatureStarter
$29/mo
Pro
$99/mo
Enterprise
$299/mo
EmployeesUp to 25Up to 250Unlimited
Active DocumentsUp to 25Up to 250Unlimited
Storage2 GB50 GB500 GB
CSV & PDF Export
Audit Log
SupportEmailPriorityDedicated
Custom Integrations

Managing Your Subscription

Employers can manage billing from the Billing page:

  • View your current plan and subscription status
  • See your next billing date or trial end date
  • Switch plans by clicking the plan you'd like to move to
  • Click Manage Billing to open the Stripe customer portal for payment methods, invoices, or cancellation

Security & Compliance

Read & Sign is built with audit readiness and data integrity at its core.

SHA-256 Document Hashing

Every document is hashed at signing time. This cryptographic hash proves the exact document signed has not been altered.

Immutable Records

Once a signature is recorded, it cannot be modified or deleted. This creates a tamper-proof audit trail.

IP & Browser Logging

Every signature records the signer's IP address and browser information for forensic purposes.

Version Control

Documents carry version numbers. When updated, employees may be asked to sign the new version.

Encrypted Storage

All uploaded documents are stored with encryption at rest.

Row-Level Security

Multi-tenant data isolation ensures each organisation can only access its own data.

Role-Based Access

Fine-grained permissions ensure users only see and do what their role allows.


Frequently Asked Questions

Can an employee sign the same document twice?

An employee can only sign each version of a document once. If a new version is uploaded and assigned, they will need to sign the updated version.

What happens if I deactivate a document?

Deactivated documents no longer appear in employee document lists. All existing signatures are preserved. You can reactivate the document at any time.

Can I delete a signature record?

No. Signature records are immutable and cannot be deleted or modified. This is by design to ensure audit integrity.

What happens when an employee is disabled?

Disabled employees cannot sign in. Their existing signature records are preserved. You can re-enable them at any time.

How does group assignment work?

When you assign a document to a group, all current members of that group receive the assignment. If new members join the group later, they will also see the assigned documents.

Can I use Read & Sign on my phone?

Yes. Read & Sign is fully responsive and works on mobile devices, tablets, and desktops.

How do I export data for an audit?

Navigate to the Audit page, apply any filters you need, then click Export CSV or Export PDF. The export includes all forensic details: document hashes, IP addresses, browser information, and timestamps.

What if I exceed my plan limits?

You'll receive a notification when approaching limits. To continue adding employees, documents, or storage, upgrade to a higher plan from the Billing page.

Need help? Contact our support team through your plan's designated support channel.